Tag Archives: social media

Increase your Return on Influence with Mark Schaefer

Mark-twitter_4Mark Schaefer, Executive Director of {grow}, is among the most acclaimed and accomplished marketing consultants in America, with a special emphasis in social media marketing.  He’s an AdAge magazine “Power 150″ marketing blogger, TweetSmarter 2011 Global Twitter User of the year, and Peer-elected 2011 B2B Twitter User of the Year. He has won numerous international awards for his blog {grow}, is the author of three bestselling marketing books, and owns seven patents.

His book The Tao of Twitter is the best-selling book on Twitter in the world and was named the B2B Magazine (UK) social media book of the year. His book Return On Influence was named to the elite “Top Academic Titles” of the year by the American Library Association, which declared it a “path-finding” and “essential” book.

Mark has 30 years of global sales and marketing experience and two advanced degrees, in business and applied behavioral sciences.  A career highlight was studying under Peter Drucker at Claremont Graduate University.

He is a globally-recognized business writer, university lecturer, and innovator, receiving seven international patents for new product ideas with Fortune 100 companies. He is a marketing faculty member at Rutgers University and has been a keynote speaker at major conferences around the world. He has also appeared in the New York Times, CBS This Morning, Fox News, INC Magazine, MSNBC, Business Week, Entrepreneur magazine, and many other publications.

With extensive experience in sales, marketing, eCommerce, social media, creative services and marketing communications, his firm can help many types of businesses. Their most successful partnerships have been with business owners who have great products and services but can’t afford the expense of a full-time marketing resource to help them grow. His company provides affordable out-sourced marketing support to address both short-term sales opportunities and long-term strategic renewal.

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NMX President Rick Calvert on the New Media Evolution

Rick Calvert
Rick Calvert

Heather Vale interviews Rick Calvert, CEO and Co-Founder of NMX, The New Media Expo for Profitable Social Media and Performance Marketing Insider. Appropriately enough, the interview was conducted in the NMX Lounge at NAB, Las Vegas.

In this interview discover how NMX evolved out of the original BlogWorld and New Media Expo, what can be found at NMX each year, why entrepreneurs should add new media elements to their businesses, how companies like Red Bull are blurring the lines between content and advertising through content marketing, some various ideas about how you can incorporate social media and new media into your customer relations, how new media fits into the traditional broadcasting world, and more.

Find out more about NMX at NMXlive.com.

The Secret Rhythm of Social Media

Asocial media rhythmbout once a week, I take a look at my upcoming calendar… Especially where I know I’m going to be meeting a lot of people… And think about the interesting folks attending, speaking, or near to the venue.

I’ve read about networking experts doing this, and even talk to people who make a practice of it, but rarely do I find someone this committed to excellence in everything he does.

You may have heard of Jon Acuff. He is a New York Times Best-selling author and someone I’m certainly going to look for at Infusioncon next week in Phoenix

Here is one of the posts I liked very much today.

Social Media Secret Rhythm

In a few weeks I’m headed to Phoenix, AZ to speak at ICON14. I’m doing a breakout and when I’m done I hope to take some notes from folks like Seth Godin and Simon Sinek on the main stage.

After working with Infusionsoft for the last few months it will be my first time to meet the team that’s been such a huge help to me as I figure out how to be an entrepreneur.

The title of my talk is “the secret rhythm of social media.”

The whole talk would be too long for a blog post, but I will share one of the ideas that I think drives social media.

It’s a simple word really, but I swear it took me a long time to learn.

The word is “empathy.”

In the context of social media, I define empathy as “Understanding what someone needs and acting on it.”

There’s two parts to that idea. The first is “understanding what someone needs.”

Do you know how you do that? You spend time with them.

That’s it. That’s the bottom line. I lost touch with that when I got busy and stopped connecting as much as I used to on Twitter. You can track my ability to understand how to help people with social media based in part on how often I respond to tweets. In the last 7 months I’ve tried to increase that and I feel more connected than I have at other times. There are a lot of ways to respond with social media: twitter, facebook, blog comments, instagram, linkedin, etc. For me, it’s Twitter.

The second part of social media empathy is “acting on it.” If you know what someone needs and don’t act on it, you’re using “media,” not social media. You can take and take online only so long until people figure out you don’t care about them. You’re not here for them. You’re here for you. Eventually that catches up with you.

Empathy isn’t easy.

Good things never are.

They take time and hustle.

Want to serve people with social media?

Understand what they need and act on it.

– See more at: http://acuff.me/2014/04/secret-rhythm-social-media/#sthash.F0KCOcu0.dpuf

Convince and Convert with Jay Baer

Baer_0176-1-240x300Jay Baer is the founder of ConvinceandConvert.com and host of the Social Pros podcast. Known as a hype-free social media and content strategist and speaker, he is also the author of the New York Times bestseller Youtility: Why Smart Marketing is About Help not Hype.

Jay has consulted with more than 700 companies on digital marketing since 1994. He was named one of America’s top social media consultants by Fast Company magazine, and the Convince and Convert blog is ranked as the world’s #1 content marketing resource.

An active angel investor, he’s also involved in an advisory capacity with several social media and content marketing start-up companies.

NY-Times-Badge-300x300At Convince & Convert, he oversees big picture ideas for corporate clients, helps agency customers understand and profit from social and digital services, and spreads the gospel of social and content acceleration with dozens of speaking engagements annually.

Convince & Convert is not an agency but social and content accelerators. They help you get better at social media and content marketing through audits, strategic planning and ongoing advice and counsel.

They work with leading companies and agencies to take their social media and content marketing prowess from good to great. In the past year, they’ve completed projects for Wal-Mart, BMC Software, Caterpillar, Columbia Sportswear, Billabong, Visit California, Wyoming Office of Tourism, Petco and many more.

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Facebook Spreads Your Good Emotions (and Bad)

A good mood really is contagious, even on social media. According to a new study, the mood of your Facebook updates is directly influenced by the moods of those in your newsfeed. The study, which was conducted by researchers at the University of California, Yale, and Facebook, examined statuses on the popular social network with a particularly positive or negative emotional bent, as identified by algorithm.

The study, which was conducted by researchers at the University of California, Yale, and Facebook, examined statuses on the popular social network with a particularly positive or negative emotional bent, as identified by algorithm. The researchers first proved that rainy days caused fewer positive statuses and more negative ones—even when the program eliminated statuses explicitly about the weather. During a rainy day, they found, a city’s number of negative posts will increase by 1.16%, and positive ones will decrease by %1.19.

The researchers then looked at friends of the rained-in parties—but ones who lived in other cities, where the weather was fine. This group was affected by their wetter friends: For every negative post from the rainy group, dry friends posted 1.29 more negative posts than would normally be expected. Positive posts had a slightly stronger effect, inspiring 1.75 more positive posts. “Effectively this means that 1-2 people were indirectly affected,” researcher Massimo Franceschettitold Quartz.Not exactly an epidemic of goodwill, but a notable increase. “We showed,” says Franceschetti, “that social networks can actually magnify and promote social synchrony. This could mean that social networks actually make the world more volatile, because people are more prone to synchronize emotionally with peers around the world.”

Contagious emotion isn’t a new idea: “We know that emotions are contagious in a sense,” saysFranceschetti. “When you go to a restaurant and you’re greeted with a smile, this makes you feel better. It improves your experience. But isolating this network effect on such a massive scale—with the help of a huge online social network—allows us to measure the contagion more effectively.” The authors hope that knowledge of this effect will inform everything from marketing tactics to acts of good will. “The benefit of a good action can spread,” says Franceschetti. “Providing better care for the suffering could effect numerous others’ happiness as well.”

We all expect to have our opinions influenced by peers on social media, and it seems that their moods may sway us as well. If your newsfeed is full of grousers, perhaps it’s time to find new (Facebook) friends.

Take OWNERship with Chris Brogan

ownerme-300x300Chris Brogan is a New York Times bestselling author, speaker, marketing consultant, and pioneer in the social media marketing industry. He is also the creator and publisher of OWNER Magazine.

OWNER is a digital magazine dedicated to covering the business curriculum for your future. Whether you are the owner of a business, or just the owner of your cubicle with a lot of goals and intentions, it is created for you. Their goal is to help you with insight, instruction, interviews, innovation, and interesting perspectives that will be helpful for your intentions. It’s not about small biz versus big, but about old perspectives versus new. It’s a gathering point for all those reinvented wheels, those people who were called crazy… the carnival of freaks and those who don’t quite fit in.

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The Future of Social Media with Kate Buck Jr.

katebuckjrKate Buck Jr (aka “kbj” or @katebuckjr on Twitter) is the Founder and CEO of KBJOnline, a social media management and consulting agency in Austin, Texas. Kate has worked with some of the top names in Internet Marketing as well as consulted with dozens of entrepreneurs, businesses and nonprofits both around the globe. She is the creator of the Let’s Get Social training program, in which more than 10,000 social media managers have participated.

In addition to speaking at leading interactive marketing conferences and conducting training events around the country, Kate has also hosted wildly popular social events. Prior to founding KBJOnline, she served for three years as the LandmarkConnect Community Manager for Landmark Education, a leading global training and development company.

A student herself, Kate is fascinated with the technology that connects people of like minds and interests around the world. Kate is passionate about training and developing social media managers and teams in the most effective strategies for online marketing using social tools.

More Social Networking Podcasts at Blog Talk Radio with Warren Whitlock on BlogTalkRadio

 

 

Be Fascinated by Sally Hogshead

sallyhogshead_bioimgSally Hogshead is a Hall of Fame speaker, international author, and the world’s leading expert on fascination. She’s the author of Fascinate: Your 7 Triggers to Persuasion and Captivation. She helps world-class businesses develop messages that influence and persuade consumers, partners, and employees.

Starting out as one of the most award-winning advertising writers in the country, she is today a world-renowned brand consultant and speaker, leading keynotes for companies such as Starbucks and Microsoft as well as innovation workshops. As a creative director, she develops fascinating ideas for both Fortune 500 companies and start-ups. Hogshead and her work have been featured in the New York Times and on the Today show, CBS, ABC, and MSNBC.

Sally measured over 160,000 people to identify a scientific approach to personal branding. Over the past decade, her team has uncovered surprising trends about why certain people and companies succeed. Today, Sally teaches how to communicate and captivate in a world with a 9-second attention span. When you fascinate a customer or employee, you immediately engage their interest. They’re more likely to remember you, trust you, respect you, and buy from you. But if you fail to fascinate, they’ll move on to the next option. To break through and stand out in any competitive environment, you must understand how to fascinate.

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Fascinate

 

Likeonomics and Success Habits with Rohit Bhargava

Rohit Bhargava
Rohit Bhargava

Rohit Bhargava has spent most of his career inspiring better marketing by helping companies act in more human ways. His mantra is “Inspiring better marketing to help your world changing ideas succeed.

He is the author of four best-selling marketing books, CEO & Founder of the Influential Marketing Group and Professor of Global Marketing at Georgetown University. An early marketing pioneer, Rohit co-founded the world’s largest team of social media strategists back in 2004 and spent more than a decade leading digital strategy at two of the largest marketing agencies in the world.

The Influential Marketing Group was created to offer more personalized Digital CMO style consulting for brands and selected startups.  He is a sought after speaker on marketing, social media and the future of business – and has delivered “non-boring” keynotes to audiences from 20 to 5000 at respected events including TEDx (multiple), SXSW, the World Communication Forum (Davos) and at hundreds more events across close to 30 countries… and counting.

41CqMggfR1L._BO2,204,203,200_PIsitb-sticker-arrow-click,TopRight,35,-76_AA278_PIkin4,BottomRight,-64,22_AA300_SH20_OU01_One of his best-known books is the award-winning Likeonomics: The Unexpected Truth Behind Earning Trust, Influencing Behavior, and Inspiring Action.

The book offers a new vision of a world beyond Facebook where personal relationships, likeability, brutal honesty, extreme simplicity, and basic humanity are behind everything from multi-million dollar mergers to record-breaking product sales. There is a real ROI to likeability, and exactly how big it is will amaze you.

515QAhY9XkL._BO2,204,203,200_PIsitb-sticker-arrow-click,TopRight,35,-76_AA278_PIkin4,BottomRight,-69,22_AA300_SH20_OU01_His latest book is Always Eat Left Handed: 15 Surprisingly Simple Secrets Of Success. The tips in this book will change how think about your own success and give you concrete actionable lessons on how to actually put the secrets to work in your own life.

Most advice is obvious, and often delivered by people who are hopelessly romantic about the power of their own mistakes. But this book gives entertaining lessons and tried-and-true words of wisdom beyond the obvious and oft-repeated “Make mistakes. Do what you love. Take risks. Never give up.”

 

 

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Viral Song about Corporate Irresponsibility

The days of corporate irresponsiblity are over.

Have you ever been stuck on hold for hours?

Ever feel like going down to corporate headquarters to speak personally with the employee who said “It’s not my department?”

We don’t all have a band and a video producer to make something like this.. but it’s getting closer everyday

In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didn’t deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss.

So I promised the last person to finally say no to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United Breaks Guitars is the first of those songs.

How to Avoid a Label of “Corporate Irresponsibility”

Most issues aren’t near as hard to fix as you might expect. Just follow this two step formula:

  1. Listen  Find out what the customer wants
  2. Love – Do your best to get that for them

Think about the people you love, your friends and family. You can’t always get them what they want, but you do your best and they understand that (most of the time).

So do your customers.

Listen and love. It’s a simple as that.

What are you doing to listen to your readers and customers?