Twitter Faster Than An Earthquake?

This video is a dramatization of the speed of Twitter.

But in real life, social media is not spreading news in real time.

Whether it’s an earthquake, weather, new product or angry customers causing your next crisis, you won’t have time to plan on a profitable social media strategy.

Today, like it or not, we need to be ready to react in real time.

Social Media Profits From Content Marketing

20111217-152208.jpg Today the annual Las Vegas Wordcamp conference has a session abou content marketing.

As an author, I usually say that content marketing is just a corporate word for writing, but this session got me thinking about how it applies to every business’s profitable social media program.

The professional bloggers in the session (Aaron Hocking,  Gregory Taylor and my good friend John Lynn) are content creation machines. John talked about having created 6000 blog posts and emphasized how he focuses on adding value with every post

Best part of the discussion was after a lot of mentions for mobile blogging, John said he uses the WordPress app. I had it, but wasn’t really using it.

This post proves it works 🙂

“You Have A Digital Tattoo”

Whatever you say or do is being photographed and recorded

Digital Tattoo

No matter how public or private you try to be, you are leaving a trail.

There are cameras everywhere, backup servers, mail relays, cell phone locaters, satellites and transaction records working hard to keep track of every aspect of modern life.

My friend Bill Ganz explains this as your digital tattoo. If you decide you don’t like what’s posted online, you can attempt to change it, but it will be a lot like removing a tattoo.

In other words, count on it being permanent.

It’s human nature to fight this.  In the 90’s, Bill Gates wrote in Business @ the Speed of Thought about the idea that everything would be recorded in the future. When I read this, I remember putting down the book and freaking out over the possibility that some future government body would review tapes and jump to a conclusion on something I did.

I soon realized that this was exactly what I heard as a child. angel-writing[1]

God knows what you are up to. Angels are taking notes on everything you do.

Maybe that’s how we get scared about this digital tattoo. Smile

I won’t comment on the supposed value of scaring children into submission, but I do like to contemplate the idea of what the world would be like if everyone acted as if they were on a public stage. There’d be no reason to plot or plan a clandestine effort. We likely would not spend much time reviewing the tapes once we all got used to the knowledge that everyone knew what we were doing.

Choose To Be A Better Version of Yourself

I like to think that my awareness that my activities are making me treat people a little bit better and think a bit before I react. As Vicktor Frankl taught:

“Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom.”

This has been a liberating feeling as I’ve worked to be more open, share on social media, and build more personal relationships in business. It’s been profitable and a lot more fun.

I Regret to Inform You…

No matter how hard you try, you are going to make mistakes. Some small, and some gigantic screw ups.

Thanks to social media, I’m friends with an amazing story teller named Kathryn Schulz. (Get her book Being Wrong: Adventures in the Margin of Error. One of my favorites this year. Talk to her on Twitter). Kathryn was just picked as a TED featured talk for the second time this year.

Listen to Kathryn tell the story of a tattoo and explain the trouble with thinking you can have “no regrets”

Love Shines Through

You have a digital tattoo. Most of it is just raw data that will never be reviewed. You might want to take a look and begin to recognize patterns that support you and your goals.

I think we will learn to love this transparency.

Once we get over the idea that we might get caught, that we might be judged and the world might find out what they probably know and don’t care about, we are free to focus on what does matter.

The future of business and life can be summed up in my two word marketing strategy:

Listen & Love

We’ve talked about the “Listen” part before. The technology that allows all of this digital data to be created gives us the ability to focus on individuals and hear what they want and desire.

This isn’t an invitation to stalk and be creepy. Please don’t go turning on some automated bot message to pretend to listen. If you love your audience, appreciate your customers and desire to do good in the world, you will respond with love.

butterfly-heart-colourful[1]These bits of data circulating all over the Internet are not much by themselves. However, they build a precise representation of who you are.

Keep focused on adding authentic real value in conversations. Let the world know you can love by treating everyone you meet in every encounter like a important friend.

Serendipity will kick in when you least expect it. What you can expect is the law of reciprocity working in your favor. Do right by people, do it often and people will notice and respond to your digital lovemark.

What Causes Engagement With Your Facebook Post?

I was reading yet another piece on the data out that Facebook edge seems to favor live manual posts over on SociaMediaToday

the star groupthe star group

My comment from them was rejected by the labyrinth of logins on that site (likely my fault), so I’m posting it here.

Their article and the other comments are good, but I think this best sums up what I think is the real issue

This study bothers me.

I believe that the extra work of logging in a a page at the right time of day, posting a link with a good graphic, editing the default title and description and adding though provoking questions to encourage discussion would be the key to success.

But what part of that overall program I just described is due to which software you used to post?

Could it be that the 3rd part posts do a lousy job of all of these factors. Has Facebook admitted that it’s giving a lower score just because the post was sent through the API?

I know when I’m reading a news feed, the style of the post, along with the content, make a huge different in what gets read, commented on and clicked. I’m biased by my personal experience, but in years of reading thousands of posts, I can’t recall using the source as a primary flag for quality EVER.

The differences between apps could easily be explained by the way they format posts to the API. I know that it’s a very few sites that allow me to share something on my page with edits and photos, for instance.

And then there are the skewed numbers of content quality. Since most marketers are dumping autoposts onto pages and most engaging status updates and posts are done by hand, it would seem to reason that clicks are better from the live user.

In the example here, the two post look very different. It’s NOT the source, it’s the content