@kidfury demonstrates the power of Twitter…

and the fury of not thinking things through.

Call center employee brings works to a halt with prank with one tweet

My best estimate would about about 4000 followers when this happened. Sounds like all of them called in at once

The language is a little off what I”d hope to hear from a call center worker, but he’s off the clock and very real in his presentation.

Perhaps the most interesting part is the reaction from the big boss. I’d like to think I could end it this way, but just a few years ago, I would have blown this for sure.

This story is 2010. I’d imagine that while the attention to a single status update or tweet continues to fall, let’s not forget that the collective power of your customers is growing faster than ever.

Are you listening to them?

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